Case Management

School-based site coordinators empower students to stay in school through individualized access to needed resources, and ongoing encouragement and guidance to build confidence to reach their potential and achieve their dreams.

Tier 1: School-Wide Services

Widely-available services and resources that are designed to foster a positive school climate and address school-level risk factors. They are short-term interventions that are provided on an as-needed basis, and are open to all students. Examples of tier 1 services include assemblies, college and career fairs, and anti-bullying programs.

Tier 2: Targeted Programs

Targeted case-managed services that are typically provided in a group setting to students with common needs. These services are long-term interventions and typically on-going throughout the school year. Examples of Tier 2 services include girl empowerment groups, Gay-Straight Alliance groups, and after-school academic tutoring.

Tier 3: Individualized Support

Intensive services directed toward the highest needs students who are case managed by a School Outreach Coordinator. These students receive services on a daily to weekly basis, and are tracked for progress in the areas of attendance, behavior and coursework. Examples of Tier 3 services include school-based mentoring, one-on-one crisis intervention, goal setting and monitoring, life skills building, credit retrieval, and social/emotional support.